User Agreement

Acceptance of terms

By using the website, creating an account, completing the questionnaire, paying for a plan or signing in through Telegram, the client accepts this agreement and the privacy policy.

If the client does not agree, they should not use the service and may contact support to delete the account.

Account and age

The service is intended for users aged 18 or older. During registration, the client confirms that they are at least 18 years old.

The client is responsible for accurate email, phone, Telegram and questionnaire data, and for keeping sign-in codes secure.

Questionnaire and program

Registration and the questionnaire are required to receive a program. Based on the client data, the system and coach match the workout and nutrition direction.

If the client provides inaccurate or incomplete data, the program may not be suitable. Data that affects program calculations is changed through support.

Workouts, nutrition and access

After registration, the client receives one free workout from the selected or matched program. Nutrition and further workouts open after payment for the relevant plan.

Workouts open gradually: the next block may remain locked until current completion and rest period are confirmed.

Nutrition, calories and macros are informational recommendations for fitness goals and do not replace medical or dietitian advice.

Payment and plans

Payments are processed through LiqPay or another connected payment service. Access opens after successful payment confirmation.

Price, discount, duration and package content are shown before purchase. PROFI FIT may change prices for future purchases without changing an already paid period.

Refunds and cancellation

If access was not opened because of a technical error, the client should contact support with the order number or email.

Refunds may be considered by support, taking into account access already provided, digital content, consultations and payment provider requirements.

Health and safety

The client independently evaluates their health and must stop training in case of pain, poor condition or medical contraindications.

Before starting the program, the client is recommended to pass a medical checkup. PROFI FIT does not diagnose or prescribe treatment.

Prohibited actions

It is forbidden to transfer an account, copy or distribute videos, programs, meal plans or dashboard materials, bypass access restrictions, attempt to hack the website or interfere with the service.

If rules are violated, PROFI FIT may restrict account access and protect its rights.

Support, tickets and Telegram

The client may contact support through the dashboard, email or Telegram bot. Service notifications are sent for reminders, sign-in, payment and program support.

Mass informational messages can be disabled, but service notifications may be necessary for dashboard operation.

Service and terms changes

PROFI FIT may update the website, app, program algorithms, design, plans, payment methods and support terms.

The current version of the agreement is published on this page. Continued use after an update means acceptance of the new version.